Opening tour, Stella closes

[melograno]

Hi there,

When I click to open my previously saved tour, Stella closes. NO matter if I try to open it from the tour folder or directly from Stella, it closes.
I uninstalled it and reinstalled it, but it does it again.

It did the same when I wanted to see on full screen, it simply closed Stella.

Could anyone help please? I really need to fix this, I need tours for my work.

Thank you very much.

[robertw]

Is it all tours, or just one particular tour? Sounds like just one. Tours contain references to other .stel files, so I'd check that those files still exist and haven't been renamed. It still shouldn't crash of course, but worth checking.

Send me the .tour file and any .stel files it refers to (if you know which ones they are) and I'll check the file at this end. Maybe I can fix it.

[melograno]

Hi Robert and thanks for fast reply.

It does with all tours. Extension seems ok, have a look at the screenshoot.

[robertw]

The screenshot doesn't tell me much.

Here are two example .tour files which work for me. Can you load these?

https://www.software3d.com/StelFiles/Assorted.tour
https://www.software3d.com/StelFiles/Compounds.tour

[melograno]

HI Robert,

Thanks for following up, much appreciated.
I did open both of your files.
I recorded what happens when I open my tour files, but this forum does not support mkv or mp4, so I can not send it.
In short, it simply crashes, closes Stella.
I also opened your files and saved them as tour, but it does it again. I guess it it .tour extension.
Strange because it was working without problems until now.
Cheers.

[melograno]

PS: managed to send you video on your email.

[robertw]

Just to follow this up for anyone else reading, melograno has fixed their issue now.

It was related to moving the .tour files to a new folder. Probbaly because the full path of the new folder was just too long, and Stella has a limit on this.

Also if you move a .tour file, it may not be able to find any .stel files it references.